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THIS SITE IS NOT INTENDED OR DESIGNED FOR REPORTING OF ADVERSE EVENTS

 

These contact details do not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition.

Medications and diagnostics products cannot be directly ordered through this website.

Please note that we do not respond to form letters or e-mail campaigns.
 

Reporting of suspected adverse events or reactions (for healthcare professionals)

 

Reporting suspected adverse events or reactions after authorisation of the medicinal product is important. It allows continued monitoring of the benefit/risk balance of the medicinal product. Healthcare professionals are asked to report any suspected adverse reactions (see details below).

Where possible, healthcare professionals should report adverse events or reactions by brand name and batch number.

In the event of a suspected adverse event, please report it to:

 

The Drug Surveillance Centre
Roche Products (Ireland) Limited

3004 Lake Drive, Citywest,
Naas Road, Dublin 24
Telephone: (01) 4690700
Email: ireland.drug_surveillance_centre@roche.com

Alternatively, suspected adverse reactions should be reported to:
HPRA Pharmacovigilance
Website: www.hpra.ie

Our contact points: 

Pharmaceuticals

Roche Products (Ireland) Limited 

3004 Lake Drive

Citywest

Dublin 24

Ireland

 

Telephone: +353 (0)1 469 0700

 

Media

Maura McBride

Communications Partner

Roche Products (Ireland) Limited

Telephone: +353 (0)1 469 0700

 

Your scientific questions about Roche products

Have a product information question? The Roche Medical Information department serves to communicate balanced information about our products.

Contact the Medical Information department:

Telephone: 01-4690700 

Email: ireland.druginfo@roche.com

Please note that Roche can not advise on medical treatments of individuals.

The attending physician is responsible for all decisions related to the prescribing of medication and medical treatment of the patient.

 

Diagnostics

Telephone: 1800 509 586 (freefone from Republic of Ireland)

Further contact details here

 

Data Protection Notice

Roche may hold and use personal data provided by you or created or obtained by us and disclose it to other companies in the Roche group, to partners, agents and service providers of Roche and governmental agencies and bodies for the purposes of complying with Roche’s legal obligations and for the purposes of our legitimate interests in conducting our business in a responsible and commercially prudent manner and the creation and maintenance of a profile about you. Your personal data may be transferred outside of the European Economic Area, but any transfers shall be made in accordance with data protection law.  You have various rights under data protection law, including the rights to access your personal data and to have any inaccuracies in such data corrected or deleted. Please see our privacy notice on www.roche.ie for further details.

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